Confirmation TAT
Target: <2 hours
1h 38m avg
✓ Within SLA — 94% compliance
First Report TAT
Target: <6 hours
5h 42m avg
⚠ Close to SLA — 81% compliance
Full Report TAT
Target: <36 hours
28h 12m avg
✓ Within SLA — 97% compliance
Today
43
Appointments
Tomorrow
38
Next 7 Days
214
Needs Action
7
Confirm within SLA
Reports Due
23
Upload pending
QC Failed
2
Needs re-upload
Reports to Upload (Pending)
| Apt ID | Patient | Test | Date | Due In | Status | Action |
|---|
Month EarningsApril 2026
Gross Revenue₹4,28,000
Platform Fee (11%)−₹47,080
SLA Deductions−₹2,400
Net Payout₹3,78,520
Next payout: 25 Apr 2026
SLA PerformanceMTD
Confirmation (<2 hr)94%
First Report (<6 hr)81%
Full Report (<36 hr)97%
Rejection Rate (<2%)1.4%
7-Day Revenue Trend
SLA Alert: Confirm appointments within 2 hours or a penalty of ₹400 per breach will be applied. 7 appointments awaiting confirmation.
Awaiting Confirmation
7 pending
| Apt ID | Patient | Package / Tests | Slot | Type | Time Left | Actions |
|---|
23 reports pending upload. Upload reports before the 36-hour SLA deadline to avoid penalties.
Pending Report Uploads
All 23
Overdue 4
Due Today 8
Upcoming 11
| Apt ID | Patient | Package | Visit Date | Due By | Time Left | Tests | Report Status | Action |
|---|
Showing 1–10 of 23
Total Bookings
342
This month
Confirmed
298
Rejected
12
No Show
8
All Appointments
All 342
Confirmed 298
Rejected 12
No Show 8
Partially Received 23
Received 186
Today 43
Tomorrow 38
| Apt ID | Patient | Package | Date & Time | Type | Stage | Actions |
|---|
Showing 1–25 of 342
SLA Penalties are active. Deviations beyond SLA targets will incur financial charges. See breakdown below.
Avg Confirmation TAT
1h 38m
✓ Within SLA
Avg First Report TAT
5h 42m
⚠ Near SLA
Avg Full Report TAT
28h 12m
✓ Within SLA
SLA Breaches MTD
6
₹2,400 in penalties
7-Day SLA Compliance
Within SLA
Breach
SLA Breach Details
Penalty mode:
Active
| SLA Type | Target | Actual | Penalty |
|---|
Tips to Avoid Penalties
💡
Confirm within 30 minutes
Enable WhatsApp alerts to get notified instantly when a booking arrives.
🚀
Upload first report within 5 hours
Even partial reports count as 'First Report' — upload as soon as one test is done.
⚡
Keep rejection rate under 2%
Only reject if genuinely unable to serve. Frequent rejections impact your quality score.
82
Quality Score
April 2026 · HealthFirst Labs
Good
Your confirmation TAT improved 12% vs last month. Keep uploading first reports early to improve your score further.
SLA Metrics
Patient Experience
Response TimeExcellent
Avg 1h 38m · Target <2 hrs
VIP Ratings4.7 / 5
Based on 42 VIP reviews this month
Monthly Trend — Quality Score
Quality Score
Target: ≥80 · Current: 82 · Peak: 87 (Feb)
Gross Revenue
₹4,28,000
Platform Fee
₹47,080
SLA Deductions
₹2,400
Net Payout
₹3,78,520
Monthly Invoice
INVOICE
Invoice # INV-2026-04-HFL
Period
—
Provider
HealthFirst Labs
Jubilee Hills, Hyderabad
NABL-ACC-2024-HFL
Remit to
Checkupify (Unicribe Technologies)
GSTIN: 36XXXXX1234X1Z5
Open credit (accrued)—
Already invoiced / paid—
Ready to invoice (reports delivered)—
Credit model: bookings accrue at your agreed (masked) rates. Invoice covers completed bookings; payment due per agreement terms.
Payout History
| Month | Bookings | Gross | Net Payout | Status | Date |
|---|
Total Records
—
Matched
—
Mismatch
—
Reconciliation Log
| Apt ID | Patient | Lab Amount (₹) | CK Amount (₹) | Diff (₹) | Status | Action |
|---|
Contract Details
Active Contract
Contract Period
01 Jan 2026 — 31 Dec 2026
251 days remaining
Platform Fee
11%
On all confirmed bookings
Network Type
Premium
NABL Certified
Payment Cycle
Monthly
Settled on 25th every month
Agreed Packages & Masking IDs
| Package Name | Masking ID | MRP (₹) | Platform Price (₹) | Your Share | Mode | Status |
|---|
Provider POC (Your Side)
RK
Dr. Ravi Kumar
Lab Director (Primary Contact)
Primary POC
📞 +91-98765 43210
📧 ravi@healthfirst.in
SJ
Sandhya Joshi
Finance Contact
Finance POC
📞 +91-99001 87234
📧 finance@healthfirst.in
Checkupify SPOC (Our Side)
MS
Meera Subramaniam
Relationship Manager
Primary SPOC
📞 +91-98001 23456
📧 meera@checkupify.com
RK
Rahul Krishnamurthy
Operations Support
Ops SPOC
📞 +91-97001 45678
Facility Update Notifications
Send regular facility update notifications
Checkupify team will be reminded to check your facility status
General
SLA Settings
Notifications
Lab Logo
Working Hours
General Settings